A white-label connected car platform built for City Cars, the official Kia dealership. MyKia transforms the ownership experience with real-time vehicle tracking, predictive maintenance, service booking, a conversational chatbot on Messenger and WhatsApp, and in-car WiFi — turning every Kia into a connected vehicle and every owner into a loyal customer.
An OBD-II device is installed during delivery at the City Cars dealership. The hardware reads engine diagnostics, GPS position, battery status, and mileage — no impact on the vehicle warranty.
Vehicle data streams to the cloud: location, speed, mileage, battery voltage, engine temperature, and diagnostic trouble codes. Processed into actionable insights for both the driver and the dealership.
Algorithms analyze usage patterns and historical data to predict service needs. Automatic reminders for oil changes, tire rotations, and inspections — scheduled before problems occur.
Owners interact through the MyKia app, Facebook Messenger, or WhatsApp. Book service appointments, chat with the dealership, receive notifications, and access exclusive promotions from a single identity.
Native iOS and Android app with vehicle dashboard, real-time GPS map, trip history, service booking, indicator guide, and push notifications. Personalized per vehicle model with Kia branding.
Chatbot deployed on Facebook Messenger and WhatsApp. Natural language interface for checking vehicle status, receiving alerts, and booking service appointments without opening the app.
Cloud backend processing vehicle telemetry in real time. Predictive maintenance engine, geofencing, speed alerts, and crash detection. REST API serving mobile and chatbot clients.
Telco partnership for in-car WiFi hotspot. High-speed mobile data for passengers, OTA firmware updates for the IoT device, and bundled data plans through the dealership.
Live vehicle position on map with address, speed, and mileage. Full trip history with route visualization and distance tracking.
AI-driven service predictions based on mileage, usage patterns, and diagnostic data. Automatic reminders before issues escalate.
In-app appointment scheduling with date/time selection and confirmation. Service history tracking and maintenance log for every visit.
Visual guide to every warning light on the Kia dashboard. Tap any indicator to understand what it means and what action to take.
Check your car's status, get notifications, and book appointments by sending a message. No app download required for basic features.
Transform the vehicle into a mobile hotspot. High-speed internet for passengers — ideal for road trips and daily commutes.
Predictive maintenance drives workshop revenue by scheduling visits before breakdowns. Advanced diagnostics reduce repair time and improve first-visit resolution rates.
Telco WiFi partnerships, usage-based insurance integration, geolocated advertising campaigns, and premium subscription tiers create new post-sale revenue channels.
Connected experience creates switching costs. Personalized communication, exclusive offers, and seamless service booking keep owners within the City Cars ecosystem.
MyKia deployed across City Cars showrooms — from the GPS kit handed at delivery to in-store signage and marketing collateral.
